"The last thing anybody expects, during the holiday season, is an issue that impacts a facility directly. The motor on our air compressor, the cooling fan, spun for the last time and we were dead in the water. We all know what that means to production and daily outputs. I immediately called our Pye-Barker Rep., Ron Wright, and explained the dilemma. Within the hour he was onsite and assessing the issue. During that time, we had a partial solution in place, in order to keep production running, until we were able to have a new motor replacement. Ron even went as far as having the old motor off before the Technicians arrived with the new motor, to speed up the replacement process. Talk about being impressed! Once the new motor was installed, everybody was able to breathe a sigh of relief, with several head nods about what was just accomplished in such a short time. This is the kind of service I have been looking for. Solutions ready to go at any time, a lot of communication and reassurance, with the confidence of being prepared for anything. Thank you, Pye-Barker"
Maintenance Tech - eLandersUSA